Terms of Service

By creating an account or using Tabeyoyo services, you agree to these Terms of Service. You must be at least 18 years old and legally able to enter a binding contract.

If you use the services on behalf of a company or other entity, you represent that you have authority to bind that entity to these terms.

You may not use the services where such use is prohibited by applicable law, sanctions, or export-control restrictions.

Tabeyoyo provides software and marketplace tools connecting customers, merchants, and platform administrators. Unless explicitly stated otherwise in a specific flow, Tabeyoyo is not the food preparer, merchant of record, or delivery carrier.

Merchants are independent businesses and are not employees, agents, joint venturers, or franchisees of Tabeyoyo. Tabeyoyo does not direct day-to-day merchant operations or food preparation decisions.

Merchants are responsible for their menu content, preparation quality, allergen disclosures, food safety, legal compliance, and fulfillment commitments.

Merchant menu statements, ingredient disclosures, nutrition data, and dietary claims are provided by merchants and are not independently certified or endorsed by Tabeyoyo.

In markets where courier or logistics services are offered through third-party partners or separate courier programs, those services are governed by applicable partner terms and law, and nothing in these terms waives non-waivable legal protections.

Merchant access may be subject to additional commercial terms, including onboarding requirements, payout timing, fee schedules, and service-level or compliance requirements presented in onboarding documentation or an executed merchant agreement.

Merchants offering products to California consumers must comply with California Proposition 65 where applicable. If a listing requires a Prop 65 warning, the merchant must provide legally required warning text and required display context before purchase so Tabeyoyo can present it in the order flow.

Tabeyoyo disclaims liability for merchant failure to identify, maintain, or transmit legally required Prop 65 warning information.

If an executed merchant agreement conflicts with these public terms for merchant-specific commercial matters, the executed merchant agreement controls for those specific matters, and these terms continue to apply to general platform use.

You are responsible for account credentials, session security, and all activity under your account. You must promptly report suspected unauthorized access.

We may require identity verification, role checks, or additional security controls before granting or restoring access.

Merchants generally set menu or item prices unless a specific program states otherwise. Prices, availability, delivery windows, fees, taxes, and order rules may change by merchant, location, and product configuration. Where required by law, mandatory fees are included in displayed prices; variable or optional charges (for example delivery-dependent adjustments) are shown before final confirmation.

Unless a specific program explicitly states otherwise, each order is a transaction between the customer and the applicable merchant. Tabeyoyo provides platform tools and payment facilitation but does not guarantee merchant acceptance, preparation outcomes, or fulfillment timing.

Checkout, order, or invoice records identify the responsible seller or merchant context for the transaction. Tabeyoyo may facilitate payment processing and tax remittance obligations required by law without assuming merchant food-preparation responsibilities.

For eligible transactions, Tabeyoyo may act as a limited payment collection agent for the merchant for funds transmission and settlement. Payment by you to Tabeyoyo for such transactions is treated as payment to the merchant for the collected amount.

You authorize Tabeyoyo and our payment processors to place payment authorizations and charge your selected payment method for valid charges, including order amounts, service fees, taxes, late fees, reversals, and chargeback-related adjustments when allowed by law. Tax calculations may be estimated at checkout and later corrected where required or permitted by law.

Unless otherwise required by law, merchants remain responsible for their own tax positions. Where marketplace facilitator laws require it, Tabeyoyo may collect and remit certain taxes on eligible transactions as the facilitator or its designated agent.

Merchants are responsible for accurate product classification and taxability metadata in listings. For tax liabilities, penalties, or assessments caused by merchant misclassification or inaccurate merchant taxability inputs, merchants agree to indemnify and reimburse Tabeyoyo to the extent permitted by law.

We may cancel, limit, or refuse orders for suspected fraud, abuse, legal risk, pricing/configuration errors, or fulfillment/safety constraints, including after preliminary confirmation where correction is required.

Refund outcomes may depend on merchant policies, applicable law, and payment-processor constraints. Tabeyoyo may facilitate refunds, credits, or dispute workflows but does not guarantee merchant performance outcomes.

For merchant-related chargebacks, reversals, or penalties attributable to merchant actions or omissions, Tabeyoyo may offset affected amounts against current or future merchant settlements and may withhold or reserve funds where permitted by law and applicable merchant terms.

Where delivery or pickup options are provided, you are responsible for accurate contact details, lawful handoff instructions, and timely retrieval. Delays, inaccurate addresses, or inability to complete handoff may affect quality and available remedies.

Meals are perishable. Risk related to storage and consumption after completed handoff or authorized drop-off shifts to the receiving party, except where non-waivable law requires otherwise.

Some plans or memberships may renew automatically until canceled. Renewal timing, billing frequency, and cancellation windows are shown in your plan or checkout flow.

By starting a subscription, you provide express affirmative consent to automatic renewal and authorize recurring charges for active subscriptions until cancellation becomes effective under the applicable billing rules. You can cancel from account settings where available or by contacting support.

Except where required by law or a specific offer explicitly says otherwise, subscription charges are non-refundable and non-prorated for unused time in the active billing period.

We may change subscription pricing or features with reasonable advance notice where required by law. Changes apply prospectively according to the notice terms.

Where required by law, cancellation pathways will be offered online in a manner at least as easy as enrollment for the same subscription channel.

Where required by law, we provide required renewal notices, cancellation disclosures, and consent records for automatic renewal terms, including annual renewal reminders for longer-duration plans when mandated.

Merchants must comply with all laws for regulated goods. If regulated items are offered, merchants are responsible for required licensing, listing restrictions, and fulfillment controls.

For age-restricted items, valid government-issued ID and legal-age verification may be required at fulfillment or delivery. Orders may be canceled without handoff if verification fails.

By providing contact details, and where required by law by completing an explicit recorded opt-in action (for example, an unchecked consent checkbox), you consent to receive transactional communications related to authentication, orders, payments, account security, policy updates, and support operations.

Marketing or promotional electronic communications are sent only where legally permitted and, where required, only after prior express written consent that is not a condition of purchase. Message and data rates may apply for SMS or similar channels, which may be sent from multiple sender numbers or IDs. You can opt out through provided mechanisms (for example, unsubscribe links or STOP replies where supported) and request assistance with HELP where supported.

Where required by law, we process SMS opt-out requests promptly and no later than legally mandated timelines, which may include up to 10 business days in specific jurisdictions.

Merchants are responsible for their own communications compliance and must not rely on platform consent to send independent merchant marketing unless separate valid consent exists for that merchant communication.

You may not misuse the services, interfere with operations, violate rights, or use the platform for unlawful, deceptive, abusive, or harmful conduct.

You retain rights to content you lawfully submit, but you grant Tabeyoyo a non-exclusive, worldwide, royalty-free license to host, process, display, and use that content to operate, improve, and secure services, including developing and evaluating automated moderation, fraud, quality, or recommendation systems where permitted by law.

Unless separately disclosed and authorized where required by law, Tabeyoyo does not use your identifiable content to train general-purpose generative foundation models.

Unless separately agreed in writing, Tabeyoyo does not grant third parties rights to use your identifiable content to train external generative AI models for their independent products.

If you provide ideas, suggestions, or feedback, Tabeyoyo may use them without restriction or compensation to you.

You represent that you have rights to submit your content and that it does not violate law or third-party rights.

User content reflects the submitter perspective. To the maximum extent permitted by law, Tabeyoyo is not responsible for user content and may remove or restrict content in its discretion for safety, integrity, legal, or policy reasons.

If you believe content on the platform infringes your copyright, submit a DMCA notice to Tabeyoyo designated copyright contact at support@tabeyoyo.com (subject: DMCA Notice) with identification of the copyrighted work, identification of the allegedly infringing material, your contact details, a good-faith statement, and a statement made under penalty of perjury with your signature.

If a jurisdiction requires additional designated-agent contact fields for effective notice (for example, mailing address or phone), request current formal routing details at support@tabeyoyo.com before service.

If your content is removed based on a DMCA claim and you believe removal was in error, you may submit a counter-notice with legally required identifying and jurisdiction statements.

We may remove, disable, or restrict access to allegedly infringing content and may terminate repeat infringers in appropriate circumstances, including users with multiple valid notices over time.

Services may integrate third-party providers for authentication, hosting, communication, analytics, and payments. Your use of third-party services may be subject to their terms and privacy notices.

Tabeyoyo is not responsible for third-party services, outages, or policy changes outside our reasonable control.

If you access services through an Apple or Google app distribution channel, you acknowledge that those providers are not responsible for service operation, support, or claims related to the app except as required by their terms or applicable law.

To the extent required by an app-store provider, that provider may be treated as a third-party beneficiary of these terms solely for rights that provider requires under its distribution rules.

We may suspend or terminate access immediately when necessary to protect users, merchants, platform integrity, legal compliance, or security.

We may also suspend, withhold functionality, or terminate accounts for policy violations, suspected fraud, payment delinquency, repeated abuse, or material legal risk.

When feasible and consistent with safety and legal obligations, we provide a process to request review or appeal certain suspension decisions through support channels.

You may stop using the services at any time. Termination does not remove obligations accrued before termination.

Merchants are solely responsible for ingredient accuracy, allergen disclosures, preparation practices, storage, labeling, and compliance with food safety law. Tabeyoyo does not independently verify all ingredients, allergen statements, or nutritional claims posted by merchants.

Meals may be prepared in facilities that process common allergens and may involve cross-contact. You are responsible for evaluating whether a meal is appropriate for your dietary or medical needs, and you assume all risks associated with food consumption through the platform.

Information provided through the services is for operational convenience and is not medical advice. Consult qualified professionals for medical or allergy-related guidance.

To the maximum extent permitted by law, services are provided on an as-is and as-available basis without warranties of uninterrupted availability, merchant performance, or food outcomes.

To the maximum extent permitted by law, Tabeyoyo disclaims implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage.

Tabeyoyo does not provide medical, nutritional, or allergy-safety guarantees. You are responsible for reviewing ingredient and allergen information directly with merchants when needed.

To the maximum extent permitted by law, Tabeyoyo and its affiliates, officers, employees, and service providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business interruption.

To the maximum extent permitted by law, Tabeyoyo total liability for all claims arising out of or related to these terms or services is limited to the greater of 100 USD or the amount you paid to Tabeyoyo in the 12 months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Tabeyoyo and its affiliates from claims, damages, losses, liabilities, and expenses (including reasonable attorneys fees) arising from your use of services, your content, your violation of these terms, or your violation of law or third-party rights.

If you are a merchant or business user, this indemnity includes claims related to your menu/listing accuracy, product safety, allergen disclosure, licensing, taxes, fulfillment, and customer communications.

Tabeyoyo may control the defense or settlement of indemnified claims, and you agree to reasonably cooperate in that process.

Before formal arbitration or court filing, you and Tabeyoyo agree to attempt informal dispute resolution for at least 30 days after written notice of the dispute, unless emergency relief is required.

Please read this section carefully. Except where prohibited by law, you and Tabeyoyo agree to resolve disputes through final and binding arbitration on an individual basis, not in court, and not as a class, collective, or representative action.

This arbitration agreement is governed by the Federal Arbitration Act. Arbitration will be administered by National Arbitration and Mediation under applicable consumer or commercial rules and, for mass filings, applicable supplemental mass-filing procedures (including NAM Mass Filing Supplemental Dispute Resolution Rules where available); if that forum is unavailable, a comparable provider may be used. Unless law requires otherwise, the arbitration seat is Washington State.

If 25 or more substantially similar arbitration demands are filed against Tabeyoyo by the same or coordinated counsel, the parties agree to staged bellwether batches: an initial set of up to 10 claims, followed by additional batches of up to 25 claims, with no more than one active batch at a time and mediation between stages.

To the extent permitted by provider rules and law, administrative fees for stayed claims are not due until those claims become part of an active batch. This staged process must not unreasonably delay claim resolution, and limitation periods are tolled while required staged procedures are underway.

Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in court for intellectual property misuse or urgent security abuse.

You may opt out of arbitration within 30 days of first accepting these terms by emailing support@tabeyoyo.com with the subject "Arbitration Opt-Out" and your account email.

If the class, collective, representative, or similar action waiver is found unenforceable for a claim, then that claim proceeds in court only to the extent required by law, and the remaining arbitration terms continue to apply to all other claims to the fullest extent permitted.

Except to the extent preempted by the Federal Arbitration Act or otherwise required by law, these terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules.

For disputes not subject to arbitration, exclusive venue is in state or federal courts located in King County, Washington, and you consent to personal jurisdiction there.

If you are a consumer residing in a jurisdiction with mandatory local consumer-protection laws that cannot be waived by contract, those mandatory rights and remedies apply to the extent required by law.

As Tabeyoyo expands into additional jurisdictions, we may publish regional terms, city/state addenda, or service-line supplements to address local regulatory requirements.

If a valid regional addendum applies and conflicts with these terms for a specific jurisdiction or service line, the regional addendum controls for that scope only.

If services are offered to EEA or UK consumers, statutory withdrawal rights may apply to eligible distance contracts; those rights may be limited or unavailable for rapidly perishable goods, made-to-order food, or opened hygiene-sensitive goods where law recognizes those exceptions.

Nothing in these terms limits rights that cannot be waived under applicable law, including non-waivable consumer protections.

We may update these terms from time to time. We will update the effective date and provide reasonable notice for material changes, such as by email, in-product notice, or posting on this page.

Continued use of the services after changes take effect means you accept the revised terms, except where additional consent is required by law.

If a provision is unenforceable, remaining provisions remain in effect to the maximum extent allowed by law. Our failure to enforce a provision is not a waiver of that right.

Tabeyoyo is not liable for delay or failure caused by events beyond reasonable control, including infrastructure outages, natural disasters, labor actions, governmental actions, or third-party service interruptions.

You may not assign these terms without Tabeyoyo prior written consent. Tabeyoyo may assign these terms in connection with merger, acquisition, reorganization, sale of assets, or by operation of law.

You consent to receive notices electronically (including email, in-product notice, or web posting), and electronic notices satisfy writing requirements to the extent permitted by law.

These terms, together with referenced policies, are the complete agreement between you and Tabeyoyo regarding the services and supersede prior discussions related to the same subject matter.

Questions about these terms: support@tabeyoyo.com.

For copyright (DMCA) notices, send to support@tabeyoyo.com with subject "DMCA Notice" and include identification of the copyrighted work, identification of allegedly infringing material, your contact details, a good-faith statement, and a statement made under penalty of perjury with your signature.

Where legally required, we offer a counter-notice path for removed copyright content and may terminate repeat infringers.

For legal notices related to disputes, include your name, account email, business name (if applicable), and a detailed description of the claim.